CREATING HOPE, TRANSFORMING LIVES1 BISHOP'S MESSAGE Dear Brothers and Sisters in Christ: It is my pleasure to once again provide you with the Annual Report for Catholic Charities of the Diocese of Syracuse. Pope Francis said, "What we are called to respect in each person is examples of the many ways that Catholic Charities respects the dignity of every living person. In a time when the dignity of migrants and refugees across the forth by Catholic Charities to welcome and resettle such the commitment to obtain knowledge of the events that force people to leave their homeland, and, where necessary, to give voice to those who cannot manage to make their cry of distress and op pression heard." Refugees in our communities know that they can turn to Catholic Charities for assistance in their time of transition. Equally important are the multitude of other ways that Catho food, shelter, and clothing, providing support to our veterans, generosity of those who support this critical work with dona tions, are examples of our Baptismal calling to act as witnesses to our Christian faith. I invite you to read this report and join me in prayer for all those served by Catholic Charities and the incredible men and women who meet their needs on a daily basis. Cordially yours in Christ, Most Reverend Robert J. Cunningham Bishop of Syracuse "Refugees in our communities know that they can turn to Catholic Charities for assistance in their time of transition." 2016 ANNUAL REPORT
2 DIRECTOR'S MESSAGE Dear Friends, I'm sure there's a mathematician or two who would argue the veracity of this statement. But if you're the Interim Diocesan Director of Catho lic Charities, like me, I can assure you that this statement is not only accurate, but representative of our work across the diocese. Catholic Charities serves the seven counties of our diocese. In each county, local Catholic Charities' leadership works with key government and community year, Cortland County Catholic Charities opened a new supportive housing program, Riverview for this type of service and Cortland Catholic Charities, in partnership with Christopher Com munity, rose to the occasion to develop this housing option.county level. But it is also worth mentioning that Catholic Charities continues of Broome County Catholic Charities, we were ab le to open a new Children's Health Home pr ogram that provides care management services for children this program is that it not only serves the seven counties in our diocese, but it previous Diocesan Director, the program had its second graduating class in May with over 20 students representing the se ven counties we serve. As we move into the future, we will continue to meet local needs while also exploring ways we can coalesce our collective skills and competencies to support those in need across our region. In the meantime, I'm delighted to serve as the Interim Diocesan Director and am in awe of our incredibly talented we do. Sincerely, Michael F. Melara Interim Diocesan Director "In each county, local Catholic Charities' leadership works with key government and community stakeholders in both identifying and addressing emerging community n ee ds." 2016 ANNUAL REPORT
ENCOMPASS HEALTH HOME The Future of Care Management To meet the ever increasing health needs of people in our communities, Catholic Charities collaborated with its partners across upstate New York to create a Health Home Serving Children (HHSC) program named Encompass. Encompass Health Home is an evolving network of over 60 care management agencies throughout 48 counties experienced in serving individuals through a diversity of services across all ages. It operations are provided by Catholic Charities of Broome County. "We've really grown into the program," said Julie Smith, HH have such vision and hope for the program. If we can help just one person through our person centered practices and how we do business, then it's all worth it." Every Care Manager has access to the electronic health helps to monitor the client's progress and development by: Ensuring a child gets appointments with doctors, dentists, mental health pr oviders or specialists along with appointment reminders Inviting people considered important to keeping the child healthy, safe and on track to a meeting with the family to tal k about how it can be done together Li nk ing families and children with others who have been in similar situations so that they can share their successes and be inspired Being available to help whenever needed, 24/7 Robin Cotter, Executive Director of Catholic Charities of Chenango County, says this about the project: "Our coordinators have been ab le to build strong relationships with the children and families, and understand the vulnerable nature of the population that we serve. With this additional support, it has been a truly amazing experience help build a foundation for them for their future." CREATING HOPE, TRANSFORMING LIVES3 "If we can help just one person through our person centered practices and how we do business, then it's all worth it."
In 2015, representatives of Catholic Charities and Le Moyne College's Madden School of Business met to discuss develop ing a leadership training program for middle managers from Catholic Charities throughout the diocese. Jo e Slavik, former Diocesan Director, Mike Melara, Executive Di rector of Onondaga County and now Interim Diocesan Di rector, and Denise Cavanaugh, Executive Director of Onei da/Madison County met with Fr. David McCallum, Dr. Renee Downey Hart and Dr. Dennis O'Connor from Le Moyne's Madde n School of Business to discuss the curriculum for the diocese collaborated on this program. Everyone had input on the types of training they felt would be most helpful." organizations provide meaningful training to "rising stars." Mission Driven Approach to Leadership Development, the Intrapersonal and Interpersonal Dimensions of Leadership, Leadership. In addition, CFOs from area agencies present a bers were welcome to submit an application. session followed in the spring. According to Dr. Downey Hart, impressed with the level of instruction, and the instructors have been impressed 4 2016 ANNUAL REPORT CATHOLIC CHARITIES PARTNERS WITH LE MOYNE COLLEGE TO DEVELOP & DELIVER LEADERSHIP TRAINING classes; we are so pleased to be working with you." Christina Costello, MD, Director of Health Services for Catholic fantastic. I've had leadership roles previously but no formal training. When it was presented, I jumped at it. It was wonderful and energizing. And it was immediately helpful." Dr. Downey Hart also noted that everybody "seemed energized and grateful to have gone through the experience. hop e is that the group will continue to work together."our expectations and we're so thankful to our colleagues at L e Moyne College as well as to Joe Slavik for his vision in our leadership talent to address the challenges that lie ahead for our agency and the people we serve." Here are more comments from participants: "I t framed the content of leadership perfectly." "I t was wonderful and energizing." "I got a greater sense of clarity my place, my responsibilities to myself and my staff." "I t was a tremendous honor to have been given this opportunity." "I felt valued and have a sense that senior leadership has a vision for me for growth within the organization."
CREATING HOPE, TRANSFORMING LIVES5 The Refugees Receiving Services ARE Succeeding!came for a better future and that is why they always struggle to succeed. Sister Joana Baidoo, I.H.M, Refugee Ministry, St. Vincent de Paul Parish Refugees Enrich Us!spirituality of hopefulness. Despite everything that they've experienced in their lives, they come and say, "Nothing can separate us from the love and they continue to say "God is always with us." Rev. John F. Rose, Director, Christ the King Retreat House Success Story Manyiel Awet was born in South Sudan but spent much of his childhood in Kenya."My sister was young and sh e was really, really sick when I was a kid and there were no doctors around to treat her. And literally a vet, a person who treats animals, just with basic medical knowledge, decided was the path that I would pursue." His family went from South Sudan to Kenya and then to Australia before he came to the United States to pu rs ue his dream of becoming a doctor. He has completed medical school and is awaiting his residency. Manyiel said he would like to " be a mentor and help other kids, show them that you can have a life despite al l the bad things that might happen in our lives." WELCOME THE STRANGER Catholic Charities Remains Committed to Welcoming and Resettling Refugees Pope Francis said, "We must view refugees as persons, seeing their faces and listening to their st ories, trying to respond as best we can to their situation. To respond in a way which is always humane, just and fraternal. We need to avoid a common temptation nowadays: to discard whatever proves troubl es ome. Let us remember the Golden Rule: Do unto others as you would have them do unto you." Pope Francis' Address to Congress in 2015 RE FUGEE SERVICES Of 1,514 refugees resettled, 1,1 34 are now self suf nt, meaning they have lodging and are employed. Ma ny continue to receive necessary services and to build language skills. Of 757 in dividuals resettled in 2016, 52% were children under age 18.
6BROOME Volunteer Touched by Those He Serves Spearheads Fundraiser Bill Donahue, an IBM retiree, is a dedicated volunteer at our Main Street Food Pantry. As Bill began to experience his community, he had a desire to do more. A classic car collector since the age of thirteen, Bill is a member of the Triple Cities Street Rods, a local car club. With the help of his fellow club members, they raised money for the food pantry as part of their fundraising $26,000! Proceeds have also helped fund the Children's Summer Lunch Program, which feeds 80 100 children for children and families through their annual Cruise In Pasta Dinner and Car Show. CHENANGO A Supportive Living Environment Leads to a Diploma on the Wall Donald Holden recently graduated from high school. It was a very big moment for him, considering that he had been living in an unsupportive home environment and was not enrolled in any formal education program. With the help of his Health Home coordinator, Donald found housing within a residential facility in the agency, and was enrolled back into school in both an educational and culinary program. In addition, we gave him assistance to He thrives in the residential program with the help of without hesitation. He also puts his culinary skills to work and loves to assist in making dinner for the residents. With continued support from our agency, he will begin his journey into a productive adulthood. "You think, when I leave the earth, did I leave a mark? Even as small as it is, I can say I did something." Bill Donahue 2016 ANNUAL REPORT THE SMALL THINGS WE DO MAKE A BIG DIFFERENCE EVERY DAY He re are a few touching examples from around the Diocese.
CREATING HOPE, TRANSFORMING LIVES7 CORTLAND Supported Housing Program Provides Dignity to Homeless Victim of Abuse Escaping decades of abuse by her own family, an autistic woman found something unexpected a new place to call home. She chose Cortland County would soon guide her, as they do with countless others, into a brighter future. Alone, traumatized, and homeless, she was greeted at the doors of rolling with a short drive to the new Homeless Transitional Program stabilized her situation, assessed her needs and rapidly referred her to the pr oper programs. She welcomed assistance from our support things are happening in Cortland County. ONEIDA/MADISON Woman Labeled "Worthless" Blooms in Residential Program Starla was told constantly by her family that she was stupid, that she would never amount to anything, and agement to live a full life. As an adult, Starla struggles with developmental delays, a menta l health diagnosis, and with illiteracy. She recently became a client of the Catholic Charities Residential literacy skills. Since her arrival at the residence, Starla has begun to recognize letters in the alphabet and can identify her medications by looking at the letters in their some, but to Starla it is just the beginning. She has hope continue learning and transforming her life with support from Catholic Charities. Nicole Farino, Senior Residence Counselor (left) with St arla
8 2016 ANNUAL REPORT ONONDAGA Project Joseph Provides Career Opportunities On a sunny October day, Mike Caruso, the leader on a special Project Joseph assignment, surveyed his crew's work with satisfaction. His team of six had just spent and building maintenance. It is one of the Capacity Building programs of Catholic Charities of Onondaga County, all of which are designed to help people develop skills for an independent life. Project Joseph helps recent refugees establish themselves and native born Syracusans br eak the cycle of poverty. "It's nice to look back and see what you did in a day, you know?" Caruso said, spreading an arm out to encompass both his team and the newly tidied rows of memorials. "It's meaningful work." OSWEGO Bilingual Case Manager Serves Migrant Popula tion To accommodate the needs of the growing migrant population in their area, case manager was clear to those who worked in the food pantry. Communica Case Manager, Milcary Hernandez, started by going out into the community, to the farms where they worked and to the churches where they worshipped but very soon word spread and people in need of help started coming to see her at Catholic Charities. She met a mother with three children who was a victim of domestic violence. to leave the house because she feared deportation. A friend brought her into the food pantry. Milcary said, "We were able to help her and the children, to keep them safe. People know they can trust us." Catholic Charities is now helping the migrant population meet medical needs, get communicate is the key that opened the door to assisting so many in need. THE SMALL THINGS WE DO MAKE A B IG DIFFERENCE EVERY DAY continued
............................................................................................................................................................................................................................................................................CREATING HOPE, TRANSFORMING LIVES9 CATHOLIC CHARITIES OF THE DIOCESE OF SYRACUSE PROVIDED SERVICES TO 130,239 IND IV IDUALS 73,064 Receive Public Assistance (56% of those we serve) 61,916 Are Below Poverty Level (46% of those we serve) $16,020 family of 2 $24,300 family of 4 Unde r 18 48,11818 64 74,35165+ 7, 770 VETERANS 1, 716SHELTER 410 Permanent supportive ho using placements for former ly homeless 3,8 13 People received re ntal assistance to stay in their homes THANK YOU VOLUNTEERS! FOOD PRE PARED FOOD PROGRAMS: FOOD PANTRIES: 58,920 ClientsSummer Lunch: 6,955 Meals Child & Adult Care Food Program: 18,000 Meals 88 1, 257 Pound s of food provided 236 Shelter beds for homeless 937 Volunteers Donated 123,629 Hours of Service this past year. Several volunteers are former clients! OUR YOUTH EDUCATION & ENRICHMENT PROGRAMS 950 Served YOUTHADULTS SENI ORS